For EZVolunteer Admins

If you are a school or district-wide EZVolunteer administrator you will find answers to some of the more common questions received by our helpdesk team

How do I change a volunteer to a different school
At the beginning of the school year there are lots of volunteer changes. There are two main reasons for this. First, when volunteers sign-up the...
Sun, 13 Nov, 2016 at 11:25 AM
Removing Volunteers from your Volunteer List
1. Search for the volunteer by last name on your school volunteer list page, 2. Select the volunteer's record by checking the box next to their...
Mon, 3 Oct, 2016 at 11:27 AM
Creating a New Background Check List when a Profile has No Result and You Need Run a Check
To create a new background check list: -Go to your Utilities module (top, wrench icon) and select Background Screening (you must have correct permiss...
Mon, 24 Oct, 2016 at 11:58 PM
Why Do Opportunites Show Matched Volunteers?
We recently had a support ticket asking to explain why an opportunity on a school's opportunity list page showed a number of volunteers matched to th...
Sun, 13 Nov, 2016 at 11:36 AM
How Do I Find Which Opportunities A Volunteer Signed-up For?
If you want to know which opportunities a volunteer signed up for all you need to do is search for their record on your volunteer list, and then click the...
Tue, 15 Nov, 2016 at 9:05 PM
How Do I Run A Background Check On A Volunteer With No Screening Results?
If you are using our Real Time Screening (RTS) service and have a volunteer on a school list with a 'white' background, this is an indication tha...
Tue, 6 Dec, 2016 at 2:29 PM
How Does A Volunteer Background Check Work Without a Driver's License Number?
The background screening process with our CRA (credit reporting agency) partner involves a search of a database composed of sources from in-state and out-of-...
Tue, 4 Apr, 2017 at 8:42 AM