Relatrix Help Center

For EZCommunicator Admins 4

• Should I use the Files Module or Editor Upload For Attachments?
• How do I know if my emails were delivered ?
• Photo Size for Notices and Newsletters
• How Does Relatrix Email Tracking Work?

For EZVolunteer Admins 17

• New ID_Verify Feature You Might Want To Consider
• Notification to Declined Volunteers in the Background Module
• Volunteer Rollover Background Checks
• Searching & Selecting Volunteers
• I want the Not OK/Red Background Check Status Profiles to display in the Volunteer List

View all 17

For EZVKiosk Admins 3

• My Kiosk Link is not working. Has the URL been changed recently?
• Signing in as a Visitor
• Unauthenticated Hours message from the Kiosk

For EZPartner Admins 0

Known issues 1

• Error when attempting to use the Export to Excel button in the Volunteer List

For Subscribers or Contacts 5

• How do I sign up for text messaging?
• What if I cannot login to my account?
• How do I subscribe to a newsgroup?
• Why am I not receiving emails?
• How Do I Create An Icon On My Phone's Home Screen

For Community or Business Partners 6

• How do I record results to a school request?
• How do I log donations or volunteer time for my offer?
• Can I contact a school about a request?
• How do I find school requests?
• How do I create an offer?

View all 6

For School or District Staff 5

• Why is my description field full before I hit 1,000 characters?
• How can I get a request to not display on the active requests page?
• How do I create a request?
• How do I log donations or volunteer time for my request?
• What if I cannot login to my account?

For Registered Volunteers 5

• Can I use my name badge at more than one school?
• How do I sign-up for a volunteer event?
• How do I record my hours?
• What if I cannot login to my account?
• I have concerns about my Background Report

How To Documents 15

• Tipsheet - Running The Numbers
• How To Manage Volunteer Rollover Screening
• How To Resend Bounced Email
• How to Add a User profile into the Volunteer System
• How to Manage your Volunteer System as a Volunteer Coordinator

View all 15

Training Documents 7

• EZVolunteer - Coordinator Intro Training
• EZVolunteer - Kiosk Intro Training
• EZVolunteer - Opportunity Training
• EZPartner - Administrator Intro Training
• EZPartner - Partner Intro Training

View all 7

Release Notes 5

• 2016.10 Release - October 14, 2016
• 2016.11 Release - November 18, 2016
• 2016.12 Release Notes - December 30, 2016
• 2017.3 Release - March 31, 2017
• 2017.4 Release - May 5, 2017

Videos 1

• Creating Notice Templates - Nov 17, 2016

EZCommunicator 5

• Getting Started With EZCommunicator
• Managing Files and Folders
• Using Your Event Calendar
• Adding Administrators
• How To Resend Bounced Email

EZVolunteer - Volunteer Mgt 23

• Registering & Signing In With Your Coordinator Account
• Registering Volunteers
• Adding A Volunteer To Your List
• Printing Volunteer Name Badges
• Working with Your Volunteer List - Available Tasks

View all 23

EZVolunteer - Visitor Mgt 10

• Setting Up Visitor Management
• The Best Implementation For Visitor Management
• Accessing The Visitor Module
• Signing In Visitors
• Visitor Self Sign-in

View all 10

EZVolunteer - Background Screening 8

• Rescreening Volunteers
• Verifying Volunteers After Registration
• Batch Submission Screening
• Dealing With Pending Status Volunteers - In the Real-Time Review List
• Dealing With Review Status Volunteers - In the Real-Time Review List

View all 8

EZPartner 6

• Registering & Signing In With Your EZPartner Staff Account
• Registering School Partners With Your School
• Managing School Requests for EZPartner School Staff
• Working With Partners On Requests for EZPartner School Staff
• Working With Partners On Offers for EZPartner School Staff

View all 6

EZLink 1

• EZLink Specification